Frequently Asked Questions
Everything you need to know about Unicis Platform. Can't find what you're looking for?
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What is Unicis Platform?
Unicis Platform is a comprehensive compliance, privacy, and cybersecurity management platform that helps startups and SMEs automate risk assessments, manage privacy obligations, and ensure security standards are met—all in one unified platform.
Who is Unicis Platform for?
Unicis Platform is designed for startups, small and medium-sized businesses, and enterprise teams that need a structured approach to compliance, cybersecurity, and IT risk management. If you handle sensitive data or regulatory requirements, this platform is for you.
What types of applications does it support?
Unicis Platform supports applications like Record of Processing Activities, Transfer Impact Assessments, Cybersecurity Controls, Privacy Impact Assessments, and more. It integrates seamlessly with Atlassian products such as Jira and Confluence.
Does Unicis Platform provide a mapping between frameworks and standards?
Yes, Unicis Platform includes a mapping matrix that links frameworks to their applicable standards, helping teams understand compliance requirements and implement controls efficiently.
Can customers request features or customizations?
Yes! Customers can submit feature requests or request customizations via our Feedback Portal. This ensures the platform can meet specific business needs and compliance requirements.
Does Unicis Platform support internationalization?
Yes, the platform supports internationalization (i18n) and can be translated into different languages to accommodate global teams and multi-lingual compliance requirements.
Pricing & Billing
Is there a free tier?
Yes! The Community plan is free for startups and includes unlimited applications, basic compliance and cybersecurity tools, and community support.
What are the paid plans?
Premium is €19/month per tenant (up to 5 admins) with advanced applications and enterprise support. Ultimate is €49/month per tenant (6+ admins) with full cybersecurity controls, audit logs, and faster support.
Are there enterprise-ready features?
Yes, all plans include enterprise-ready features like Multi-Factor Authentication (MFA), REST API access, SAML Single Sign-On (SSO), audit logs, and webhook orchestration at no extra cost.
How do I pay for the platform?
You can subscribe monthly or annually using secure payment methods. Supported methods include Credit/Debit Cards (Visa, MasterCard, Maestro), IBAN transfers, Apple Pay, or via Wise. Annual subscriptions often come with a discount, and additional users or features may add proportional fees.
Technical
Can I use custom integrations?
Yes, the platform provides REST APIs, webhooks, and integrations with Atlassian products to automate workflows and connect to your existing tools.
How is data security handled?
All data is encrypted in transit and at rest. Unicis Platform follows MVSP, GDPR, ISO 27001, and OWASP Top 10 standards to ensure the highest level of security and compliance.
Does it support multi-tenant setups?
Yes, Unicis Platform is multi-tenant and can manage multiple tenants with separate users, admins, and configurations.
Support & Services
What support is available?
Community support is available for free users. Premium and Ultimate users receive enterprise support with faster response times, and consulting services are available remotely or locally for additional fees.
Is documentation available?
Yes, comprehensive documentation, guides, and tutorials are available on our docs portal: https://www.unicis.tech/docs
Can Unicis provide consulting?
Yes, consulting services are offered virtually or on-site to assist with audits, cybersecurity assessments, ITSM implementations, and digital transformation projects.
Does Unicis have a partner program for MSSPs?
Yes, Unicis offers a partner program for Managed Security Service Providers (MSSPs). Learn more and apply here: https://www.unicis.tech/partners
Still have questions?
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Record of Processing Activities
Transfer Impact Assessment
Privacy Impact Assessment
Cybersecurity Controls
Cybersecurity Risk Management
Interactive Awareness Program